Free Web Seminar - Funding Your Franchise Investment
by Mark Cory
FranNet
“Funding Options for Your Franchise Investment”
FREE Web based seminar from the comfort of your home or office:
Tuesday, July 14, 2009 - 1:00 PM to 2:00 PM
Includes discussion of how to leverage your 401K/IRA funds to capitalize your business.
For log-on info, call 313-821-5060 or e-mail mcory@frannet.com (please include your phone number, how you learned about the events, and which of the web-based event(s) you’d like to participate in)
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Toss those surveys and talk to your customers
by Elizabeth Cusulas
Details In Retail, Inc.
Back in April, a friend of mine ran over herself with her own van (yes, really, but that’s another harrowing tale of small business ownership). Even more surprising than that was her experience at the hospital.
As she was literally being wheeled out the door of the hospital, she was asked to fill out a “customer satisfaction survey” about her unexpected visit. The questions seemed to focus on whether everyone had been “nice” to her rather than her perception of the quality of her actual care. She was more befuddled by that than by the van running over her.
What IS this? Suddenly everyone is tripping over themselves to make it appear that their business (even a large well-respected hospital) really, truly cares – in the most sincere fashion they can muster - about customer service. Why? Because for everyone who has something to sell to the public, the focus has shifted from attracting new customers to hanging on to the customers you already have – even if they were brought in on a stretcher, apparently.
The problem with “so, how’d we do?” as a breathless afterthought is that consumers have become more sophisticated. They want you to prove you care, not just say you do. They want proof that you are listening. What good is a satisfaction survey to your customer? They know a survey basically means “better luck next time” for them and some possibly useful input for you. Neither is appealing from a consumer standpoint. There’s no immediate connection. No tangible give and take.
But what if you could offer something of actual interest and value to your customers in your communication with them? Make it about them, not about you. It’s easy with E-mail newsletters, Facebook, Twitter and the rest of the social media tools. You can provide useful information, problem solving, valuable news, special offers, customizable coupons and more – delivered in seconds. You can have actual conversations with your customers – conversations that have meaning for them. That’s what smart businesses are doing.
Or, you can just keep asking your customers “on a scale from 1 to 10, were you greeted promptly?”
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Free Webinars - Careers in Franchise Ownership -June 2009
by Mark Cory
FranNet
“Careers in Franchise Ownership”
Web-based Seminars from the Comfort of Your Home or Office:
Thursday, June 18, 2009
8:00 PM to 9:30 PM
and
Thursday, June 25, 2009
9:30 AM to 11:00 AM
Here is a brief outline of the topics covered in the “Careers in Franchise Ownership” seminar:
- How franchising can provide a desirable alternative to traditional employment by reducing the risk of ownership to an acceptable level through proven business systems, comprehensive training and ongoing support.
- Basic information on franchising, including the range of industry categories, investment levels and fees.
- The legal regulations governing franchising that protect the buyer.
- A strategic approach to defining your personal business model, quantifying your returns and safely researching and selecting the business opportunity that best fits your unique personality, skills, needs and goals.
- Growth trends and choices in franchising that offer stability and success in weak and strong economies.
- A brief overview of FranNet’s no-fee, no-obligation consulting service.
For log-on info, call 313-821-5060 or e-mail mcory@frannet.com (please include your phone number, how you learned about the events, and which of the web-based event(s) you’d like to participate in).
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Free Web Seminar - Michigan Franchise Opportunity
by Mark Cory
FranNet
Learn about this Business-to-Business concept that provides many of the features and benefits of a franchise system, yet has No Royalties and No Rules! (more…)
Michigan Franchise Forum – Meet the Franchisors
by Mark Cory
FranNet
FREE Event!
Michigan Franchise Forum
Meet the Franchisors
DATE: Thursday, June 25, 2009
TIME: Two Sessions to Choose From:
3:00 to 5:00 PM or 7:00 to 9:00PM
LOCATION: Warren, Michigan
Headquarters of AFS Group of Franchise Companies
5523 E. Nine Mile Road
(One block west of Mound Road, corner of Nine Mile & Pinewood)
This is your chance to learn about several of our premier franchise companies poised for rapid expansion in Michigan, and meet their franchise development executives!
Categories include
- Food
- Professional and Business Services
- Residential Services and Home-Based Opportunities
RESERVATIONS: SEATING is LIMITED, so register NOW!
Reservations REQUIRED. Please call (313) 821-5060 or e-mail mcory@frannet.com (please include your phone number and how you learned about the event)
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HealthCare – Affordable and Guaranteed
by Ronald Freeman
National Insurance Advisors Agency, Inc.
As the United States digs in and embraces an economy analysts say will not rebound even minimally for at least another year, and more people come to the realization that Government Sponsored Healthcare-for-All isn’t as probable as promised, too many are left without an affordable yet usable healthcare plan. High deductibles and limited office and prescription coverage leave many wondering why even pay for it. (more…)
Are you stuck in your job?
by Elizabeth Cusulas
Details In Retail, Inc.
Time was, you could move from job to job until you found the right opportunity for you. This economy has made that nearly impossible. You stick where you are, glad to have any job at all – and maybe you just get stuck.
It might seem like all you can do is wait for things to improve, but there’s another option. You can make your own opportunity. Chances are, you’ve often imagined how you would do things if you could be in charge. Maybe now is the time to actually BE in charge. (more…)
